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Knowledge Management System

Knowledge Management System

Telkomsel's Knowledge Management System centralizes organizational knowledge, fostering innovation, informed decision-making, and improved service delivery.

Client

Telkomsel

Location

Jakarta, Indonesia

Project overview

Enhance innovation and operational excellence with Telkomsel’s Knowledge Management System, a key component of DSC (Digital Smart Care) that empowers the customer service environment at GraPARI. This centralized platform captures, stores, and shares valuable organizational knowledge, fostering collaboration and informed decision-making. Designed to empower employees, it improves service delivery and drives innovation.

Our Solutions

  • Centralized knowledge repository
  • Fosters innovation and service improvement
  • Easy access for employees

Tech Stack

  • ReactJS
  • NodeJS
  • AWS Cloud

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Ready to collaborate? Contact us to discuss opportunities, or learn more about our expertise and past projects.

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