Project overview
Transform customer service experiences at GraPARI with Telkomsel’s AntreAja, a key component of DSC (Digital Smart Care). This innovative digital queue management system enables online reservations, real-time notifications, and virtual queue features, enhancing customer convenience while boosting operational efficiency at service centers.
Our Solutions
- Online Reservation: Book queue numbers before visiting GraPARI
- Queue Time Notification: Receive estimated service time updates
- Service Information: Provides details about services at GraPARI
- Check Availability: Locate nearest GraPARI and service availability
- Reminder Notifications: Alerts about queue progress and service time
- Virtual Queue: Join and monitor progress in real-time
Tech Stack
- ReactJS
- NodeJS
- AWS Cloud
